Saturday, March 30, 2013

I am a regular fake virus warning pop-up How do I stop?

Issue by asdg: How do I stop constant fake virus alert pop-ups?

When I change webpages, a fake virus alert pops up constantly. It says “Caution! Your computer contains a variety of signature viruses and malicious programs. Your System requires checking AntiVirus! The system will perform a fast and free check your PC for viruses and malicious programs.” That is what it exactly says. It’s really annoying and I want to get rid of it right away. I never downloaded the “antivirus”, knowing that it’s actually a malware. Please help!


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Answer by arou42

Just to be safe…

The key words here are SAFE MODE!!!


Download, (if you can’t get on-line, have a friend download and copy to disc/flash for transfer) install, update and then, in SAFE MODE* run full scans, with these programs…


** http://www.malwarebytes.org


http://www.superantispyware.com


http://download.cnet.com/1770-20_4-0.html?query=Ad+Aware+Free+Anti+Malware&tag=404&searchtype=downloads Ad-Aware free


*** Important, when downloaded/installed/updated disconnect from the internet ***


Then re-start.


If you can’t run a scan, go into the scanner’s folder and re-name the .exe file to something like ‘MyFile.exe’ and try in safe mode again. Some malware prevent the execution of anti spy/mal/virus scans by blocking them by name.


You should consider getting a good Anti-Virus program.

Try one of these free ones…


http://www.avast.com/eng/download-avast-home.html


http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html (Avria)


http://free.avg.com/download


***Never use more than one, active, anti-virus program at any one time***


*Note: On start up (before Windows loads) keep tapping either F5 or F8 (be aware that some manufacturers use F8 for system recovery!) then use arrow keys to highlight ‘Safe Mode with networking’ and hit Enter/Return, click on a user account, enter the Administrator password (if you don’t know it, there probably isn’t one so leave it blank) and hit Enter/Return.


** It has been noted that Malwarebytes should be run in ‘Normal Mode’ unless that isn’t possible!


© arou42


Answer by Teh Authoritay

You should start by not surfing porn sites. If you absolutely must surf pornographic material, though, buy and active anti-spyware scanner.


A good one to use can be found at: http://www.google.com/search?q=superantispyware (yes that’s a real product.) Download it, install it, & run it.


Answer by dick_bee_bad

There are melware detector type of apps that will filter your web pages as they are brought in. Do you even have AV? do you have a melware scanner? These are are apps I would install.


Answer by helicopterrc

Run this : Use the instructions of how to use it.


Malwarebytes’ Anti-Malware :


http://www.malwarebytes.org/mbam.php


Scroll down and click Download free version. Don’t have to buy it.


How to use Malwarebytes after it is installed:


1. Open Malwarebytes > Click on the Update Tab across the top> get the latest updates.


2. On the Scanner tab, make sure thePerform full scan option is selected and then click on theScan button to start scanning your computer


3. MBAM will now start scanning your computer for malware. This process can take quite a while.


4. When the scan is finished a message box will appear


5. You should click on the OK button to close the message box and continue with the Malwareremoval process.


6. You will now be back at the main Scanner screen. At this point you should click on theShow Results button.


7. A screen displaying all the malware that the program found will be shown


8. You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.


9. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.


10. You can now exit the MBAM program.


Answer by tremblsic

Arou42′s answer is quite complete. Malwarebyte was quite successful cleaning up my friends PC.


These fake AVs are installed just by visiting an compromised site, not just porn sites. To avoid any suprises, make sure all your apps are up to date (PSI from secunia.com can help with this) and you have an active security suite.


Answer by My Mellon

This is a virus, and this was answered previously in Yahoo!Answers


“Cannot get rid of exe virus!!!?”


http://answers.yahoo.com/question/index?qid=20090501224921AAkg8ol


Answer by The Phlebob

That’s known as scareware. There are never any guarantees in malware fighting, but here’s my best shot at a generic removal procedure:


First, boot into Safe Mode With Networking. (See below for details.) That sometimes keeps malware from protecting itself. Then, if you have an anti-virus, make sure it has the latest virus definitions and run a full scan with it. If you don’t have one, many people here swear by Malwarebytes (it’s free).


I suggest you also download Ad-Aware Free and Spybot S&D (they’re free), install them, update them and run full scans with them in Safe Mode With Networking.


Also, turn off System Restore to evict any copies of bad stuff that might be lurking there.


To get into Safe Mode with Networking:


1.Log out and reboot your machine.

2.When the machine starts the reboot sequence, press the F8 key repeatedly.

3.Select Safe Mode with Networking from the resulting menu.

4.Login. If the malware has changed your password, try logging in as Administrator. By default, Administrator has no password.

5.The machine will continue booting, but the Windows desktop will look different.

6.When you’re finished doing what you need to do, log out and reboot back into normal mode.


Another trick that may enable anti-malware and/or its installer program to sneak past the malware is to change the name of the anti-malware program itself. The names of the files and their locations differ between anti-malware programs, but the procedure is always the same:


1.In Windows Explorer, find the folder with the anti-malware.

2.Change the name of the program (it always ends with a .exe) to virtually anything else, but keep the “.exe” part.

3.Run that.


Note that even if the anti-malware programs get rid of the malware, they may not be able to reverse the effects. Search the Web for possible fixes.


Update and run full scans regularly, not just when you think you already have malware.


Good luck.


Note: There ARE free versions of these reputable programs on the websites listed. They just may not be obvious.


Ad-Aware Free (free): http://www.lavasoftusa.com/

Spybot S & D (free): http://www.spybot.com/


MalwareBytes (free) http://www.malwarebytes.org/ (If the program doesn’t run, changing its filename from mbam.exe to something else ending in .exe has sometimes proven effective.)

AVG anti-virus (free): http://free.grisoft.com/doc/2/lng/us/tpl/v5/

Avast! (free): http://www.avast.com/

Kaspersky (free trial) (Seems to dislike installing on any machine with just about any other decent anti-malware, including some firewalls.): http://usa.kaspersky.com/downloads/


Answer by Mr. Bean

Hi there,

Scan your system with Kaspersky antivirus and system cleaner Reginout. I hope your problem would be solved. If not yet, follow these steps:


Step 1. Download a pop-up killer. A pop-up killer is a tool that runs in the background on your computer catching the pop-up windows automatically. This is the first step to get rid of all pop-up windows, mainly because it is easy to install and run a pop-up killer nowadays and most pop-up blockers does not need any configuration at all.

We recommend Stop-the-Pop-Up, which is free and compatible with most browsers, such as Internet Explorer, Netscape, Opera, Mozilla, SBC Yahoo and NetCaptor.


Step 2. Scan your computer for adware and spyware. If the pop-up killer did not solve the pop-up problem completely you might want to scan your computer for adware and spyware. This dubious type of software usually monitors your internet activity to open pop-up ads that fit your preferences. They spy on you, pure and simple. GAIN and SaveNow are two notorious adware applications that open pop-up windows.

We recommend that you scan your computer with Bazooka Adware and Spyware Scanner which seems to be frequently updated. SpyBot is also a great spyware scanner.


Step 3. Drop Internet Explorer. Join Mozilla and Opera. Mozilla is an open-source browser developed by a community of developers. Netscape Corporation initiated the project was in 1998. The Mozilla browser is available for free and has a built-in popup blocker.

Another browser well worth mentioning is the Norwegian flagship Opera which impress with its speed and has a pop-up stopper feature. As Mozilla, Opera is also available for free. The only drawback with the Opera browser is that it displays banner ads in its user interface. Try one of these browsers if you don’t want to install a pop-up killer.


Step 4. Disable the Messenger service. Recently a new type of pop-up windows started to litter users’ desktops. Spammers found out they could launch pop-up windows at the user desktop even when the user was not surfing the web. The spammers take advantage of a bug in the Microsoft Windows Operating system, which allows them to open pop-ups window with knowledge of the IP number only. Do not despair; you can stop the Messenger Service pop-ups too.


Step 5. Make friends with the HOST file and block the ad servers. It is possible to block pop-ups and banner ads by editing the host file.


Answer by Billy Mark

Scan your system with MalwareBytes & Reginout. It will help you.


Answer by Giedrius M

Your browser is hijacked. Disable proxy server and unknown add-ons.

Also, it might be that just one site you visit is corrupted.

Here a full guide how to clean browser: http://www.2-viruses.com/how-to-fix-google-results-hijacker-google-redirect-virus-problem


Answer by aMoralAtheist

Most are VERY simple to get rid of. Do the following.


1) Reboot your computer, when the computer is getting ready to start up keep pushing F8.

2) Select “Boot in Safe Mode.”

3) Enable View Hidden Files by doing the following: To enable the viewing of Hidden files follow these steps: (For XP)


1. Close all programs so that you are at your desktop.

2. Double-click on the My Computer icon.

3. Select the Tools menu and click Folder Options.

4. After the new window appears select the View tab.

5. Put a checkmark in the checkbox labeled Display the contents of system folders.

6. Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.

7. Remove the checkmark from the checkbox labeled Hide file extensions for known file types.

8. Remove the checkmark from the checkbox labeled Hide protected operating system files.

9. Press the Apply button and then the OK button and shutdown My Computer.

10. Now your computer is configured to show all hidden files.

4.) If your computer reloads boot into safe mode again.

5.) Browse to “app data” follow the following steps.

1) C:\Documents and Settings

2)”user name”

3)Local Settings

4)Application Data

6) Once in App Data look for a folder with a name that makes NO SENSe its normally abunch of random letter and numbers. Like this 42983869. Delete that folder.

7.) Reload windows normally. Should be good.


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I am a regular fake virus warning pop-up How do I stop?

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