Fake anti-virus software Payed … How to get back the money?

Question made by Beach Boy: Payed for a fake antivirus software… How to get the money back?

The other day i payed for a fake antivirus software called “Personal Antivirus”. There was a message saying my computer was infected with trojans etc and that i have to buy antivirus software. So i payed for it. Later on google, i found out that it’s fake… Is there a way to get the money back?

It’s really exactly about Payed for a fake antivirus software… How to get the money back? that you may possibly be compelled to resolve complications for their own end. We hope this will help to in several ways… to create the way you live significantly better. With the expectation exactly about Payed for a fake antivirus software… How to get the money back? are generally an answer sometime soon.

Best answer:

Answer by Colinc

No. And now you need to scan your machine with a real anti-malware. I would suggest http://malwarebytes.org for their free scanner to start with. It my be giving out all your personal information across the internet.

Answer by Kitti D

*sigh* Unfortunately short of getting a lawyer you will have to call this a loss. You could try to at least see if you can report this fake company to the proper authorities to get them shut down and arrested though.

Answer by dyalibya

No , actualy if youv used a crideit card report it stolen

Answer by jacob tuscan

Depends on the method you paid. If you paid via paypal, dispute it, same with the other check outs. If you paid via credit card dispute it or contact the company.

I downloaded that as well not paying attention and thought that I was getting AVG Personal. Regardless get AVG and do a system scan now as that program will put some dirty tracking software on your PC.

See the links I copied below for reference of this rogue software. The 3rd link provides information how they trick people into buying it.

Cheers,

Answer by Shaun

Do not ever pay for fake anti-virus software, there is no way that you can get your money back if you paid for it.

Fake anti-virus software will produce false positives, and it adds more threats to your pc, and it gives fake alerts, making you think that you have a virus.

Remember, whenever you see an alert telling you that your pc is infected in the tray icon without your consent, you must not install it.

Install an antivirus software that is provided to be proven, such as.

PC tools Antivirus

http://www.pctools.com/free-antivirus/

AVG Antivirus

http://free.avg.com/

Avast Antivirus

http://www.avast.com/eng/download-avast-home.html

Avira Antivir

http://www.avira.com/en/pages/index.php

Comodo Internet Security

http://personalfirewall.comodo.com/download_firewall.html

This product includes a firewall

Microsoft Security Essentials

(replaces Windows Live OneCare, currently in Beta, the full version will probably be released sometime this month or so)

http://www.softpedia.com/get/Antivirus/Microsoft-Security-Essentials.shtml

Use Malwarebytes Antimalware to remove Personal Antivirus from your computer, boot to safe mode with networking, and download it from

http://www.malwarebytes.org/

Install it in safe mode, and update it to the latest definitions, and then run a full system scan, and remove it.

Superantispyware is another application which will get rid of personal antivirus.

http://www.superantispyware.com/

Note: you cannot install SuperAntispyware in safe mode.

Good luck.

Answer by schwebs

Well first of all, if you payed by credit card, call your provider, and cancel it ASAP. They will use/sell the info and then spend loads in your name. Your identity has basically been stolen. You cannot get your money back, and you need to get rid of the malware fast. Download Malwarebytes, superantispyware, and then get a nice real time portection like Antivir if you want free one, or kaspersky if you wanna pay.

Answer by Giedrius M

Yes it is possible -contact your bank, ask them to investigate the charge They might help.

Fully grasp far better?

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Fake anti-virus software Payed … How to get back the money?