I have Norton Anti-virus updates, and then restored my computer.now nortons done Are you sure you want to open does not, why?

antivirususerreviews.blogspot.com ® I have Norton Anti-virus updates, and then restored my computer.now nortons done Are you sure you want to open does not, why?

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Inquiry by Osbaldo: i had a norton antivirus update and then i did a restore on my computer.now nortons does not want to open?

how can i open norton antivirus or did it uninstall by accident? it keeps saying that it is turned off but whwn i double click it, it wont open to do a scan anymore.

This is certainly only about i had a norton antivirus update and then i did a restore on my computer.now nortons does not want to open? that you could have to clear up issues their selves. Now it will help to in lots of ways, and will make the way you live much better. Who want only about i had a norton antivirus update and then i did a restore on my computer.now nortons does not want to open? can be a resolution at some forward point.
Optimum solution:

Answer by G
Try uninstalling it, restart your comp. and then reinstall.

Answer by Michael York
Hi Osbaldo,

This is Mike from the Norton Authorized Support Team.

When you restored your system it most likely corrupted your installation of Norton AntiVirus. Please follow the steps below to run the Norton Removal Tool and to then reinstall the software.

1. Make note of your current Activation Key.

2. Click on the following link to download the Norton Removal Tool:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&docid=2001074957656166&nsf=sunset-c2002kb.nsf&view=0

3. After you run the tool, please restart your computer. Then log in to Windows again and run the removal tool again. Restart your computer after it is finished running the second time as well.

4. Download the latest version of the Norton AntiVirus installer by clicking on the link below and then choosing the “Download” button under “Norton AntiVirus.”

http://www.symantec.com/norton/support/kb/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&pvid=

5. When the installation is complete, launch Norton AntiVirus and choose “Run LiveUpdate. If any updates are installed, restart your computer. The new “Pulse Updates” feature and LiveUpdate will now run automatically going forward.

6. Run a “Full System Scan” on your computer to check for infections.

Thanks,

Mike

Michael York

Norton Authorized Support Team

Symantec Corporation

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