Showing posts with label removal. Show all posts
Showing posts with label removal. Show all posts

Tuesday, April 16, 2013

How to recover from a rouge program "Personal Antivirus"?

antivirususerreviews.blogspot.com ® How to recover from a rouge program "Personal Antivirus"?

Real question courtesy of Patrick: how to recover from the rouge program “Personal Antivirus”?

I was infected with the fake program Personal Antivirus a few days ago. By the time i was able to remove it my computer was running much slower and i was unable to search with any search engines?

does anyone know a way to get it back to normal?


This is exactly supposed to be about how to recover from the rouge program “Personal Antivirus”? that you might will need to fix situations alone. With a little luck it will help to in many ways… and build everything far better. Thinking supposed to be about how to recover from the rouge program “Personal Antivirus”? just might be the most effective results in the foreseeable future.
Most practical answer:


Answer by i!i!i!i!i!i!i!i!i!i!i!i!i!i!i!i!
I’m not sure how you removed it, but if it was loaded with viruses, they may still be on your system.


If you have anti-virus software, run it through a deep scan of your entire system. If you don’t, there are free virus scanners online. Here are two:


http://housecall.trendmicro.com/


http://usa.kaspersky.com/downloads/free-…


You should also scan for malware. Malwarebytes is a good program. Also, scan for spyware with Spybot – Search & Destroy.


All of this may get rid of everything, but just keep in mind that you have been infected, so your computer and it’s safety is compromised. A complete format and re-install is probably good in the long run. You could always burn backups of your data and rescan them before you load them back to the fresh system.


Good luck!


Answer by he’s dead, jim
some of personal antivirus files might be still left on your computer. i recommend going through manual removal guide just in cases: http://www.spywarevoid.com/personal-antivirus-removal-guide-remove-personalantivirus.html


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How to recover from a rouge program "Personal Antivirus"?

Virus warning screen, do you mean my computer is infected?

antivirususerreviews.blogspot.com ® Virus warning screen, do you mean my computer is infected?

Request merely by Pseudo: Does virus warning screen mean my computer is infected?

I was browsing the web the other day when all of a sudden, the wbpage goes white, the website address has now changed to an IP address, and a pop up window appears with text reading something along the lines of “your computer has a virus” and mentioning things about “check security things.” Alarmed and not knowing what to do, I immediately shut down my computer and restarted it. There seems to be no problem with the computer right now. Did my computer actually get a virus or was I able to prevent it?


However this is info on Does virus warning screen mean my computer is infected? which you can choose to resolve concerns independantly. I hope this will assist you in lots of ways: and produce the way you live significantly better. In hopes info on Does virus warning screen mean my computer is infected? would be a remedy in time.
Most practical answer:


Answer by ♥Julieanne N Taylor♥
Yep thats a virus


Answer by Are You Serious
With YOUR screen name, you should know!


Your safe. Good action on your part to NOT click on anything.


Answer by Insane_mad_maniak
you was redirected to a spyware/malware site, it’s designed to scare you into installing or paying them, they use a fake scan to say your computer is infected.


download both of these and install


MalwareBytes


http://www.malwarebytes.org/


(if you dont have antivirus) AVG Free


http://download.cnet.com/AVG-Anti-Virus-Free-Edition-2012/3000-2239_4-10320142.html?tag=mncol;1


do a full system scan, and make sure you keep them upto date and do a scan regularly.


Answer by Ashely Corner
I’ve never heard of this before. Get “Avast!” free anti virus. It protects you against viruses, alerts you if one has been detected, and does daily scans of your computer. For $ 20 you can get the more advanced version that has a lot more protection. If you have a windows computer go down the little box that comes up when you click the windows symbol on the bottom left corner of your computer. Search “windows defender”. Do a virus scan using both windows defender and “Avast!”. Do NOT use Norton. It slows down your computer.


If it’s something called System Tool be warned. It’s a Trojan virus. It tries to get you to enter your credit card number so it can charge you to get rid of the virus. DON’T do it. It’s a scam. If all else fails try calling Geek Squad or go to Office Depot. Good luck xx


Answer by Leon
As long as you got a good antivirus software on your PC and it is updated you should be okay, and anyone who tells you it is a virus it is rubbish, You have jumped on a site that uses a company that wants to sell you their virus software. when you see what looks like the software reading your hard drive it is just a graphic pretending it is reading your computer.


Answer by ppp2011
Yes, your computer is infected with a virus. Getting infected is easy these days, all you have to do is land on a website that is distributing Malware and you can get infected. The best way to remove this infection is by rebooting into Safe Mode with Networking.


You can find step by step virus removal instructions as FreeTechSupport.com. Here’s the link to the instructions: http://freetechsupport.com/virus-removal/virus-removal-instructions/


Good luck and stay calm. This happens to thousands of people a day.


Answer by Looninjg
Many things happen like that. What happened was it redirected you to a website that tricks you into downloading a virus. Since you just shutdown, you should not be infected at all. Just watch. If nothing that pops up saying you have a virus happens, you should be fine.!


Answer by Saran
No that was just a scam for you to download some rouge antivirus that dupes people into buying some program that in which will do absolutely nothing


Answer by Mike S
That was a infected Malware script getting ready to download onto the computer…you did the right thing by ignoring it…..your fine….you shut the computer down before any malicious scripts or files were downloaded…………


Answer by pseudo coder
It certainly sounds like a virus to me. Try following this guide:


http://techiefort.com/how-to’s/general-malware-removal/


In the future, only visit trusted sites.


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Virus warning screen, do you mean my computer is infected?

Sunday, April 14, 2013

How to get rid of the "anti-virus" security?

antivirususerreviews.blogspot.com ® How to get rid of the "anti-virus" security?

Real question written by : how can i get rid of security “antivirus”?

this annoying program keeps popping up telling me all kinds of things are wrong with my computer and when i try to uninstall it it doesnt show up in the list of programs . help please!!!! i know its just a scam to get me to pay for the program and i dont want it.


This is definitely all about how can i get rid of security “antivirus”? that you could have to have clear up concerns their selves. Maybe this will aid in lots of ways; and help make your life better. Hoping all about how can i get rid of security “antivirus”? might possibly be a response in the coming years.
Best solution:


Answer by FrostyWinnipeg
Malwarebytes Antimalware should fix it.


Answer by zep516
Internet Security 2010 is a rogue anti-spyware program that is installed through the use of malware. Once installed, Internet Security will be configured to start automatically when you login to Windows. It will then scan your computer and display numerous infections, but will not remove anything until you purchase the program. These infections, though, are all fake and are only being shown to trick you into thinking you are infected so that you then purchase the program. It goes without saying that you should definitely not purchase this program.


http://www.bleepingcomputer.com/virus-removal/remove-internet-security-2010


Answer by The King
Security Antivirus removal guide.

http://www.bleepingcomputer.com/virus-removal/remove-security-antivirus


Answer by Kiara
Try this free removal:


http://www.novirusthanks.org/products/novirusthanks-malware-remover/


Update and hit scan


Suggested also Avast free:

http://www.avast.com/


Answer by Kirin
Security Antivirus is NOT to be trusted – whatever you do!


As soon as you have detected this rogue antivirus application, you should remove it!


To do so effectively, if I were you, I would go to the link provided. For all the info on how to rid your system of this fake program.


http://www.pcthreat.com/parasitebyid-8980en.html


Answer by Franklin
Remove Antivirus Security Processes


Press Ctrl + Alt + Delete.


Click on “Task Manager,” and then click on the “Processes” tab.


Scroll down the list and end the following processes by right-clicking on each one and selecting “End Process.”

“AntivirusSecurity.exe”

“AntivirusSecurityinstall.exe”

“AntivirusSecurityinstall_0011.exe”

“AntivirusSecurity[1].exe”

“%program_files%\Antivirus Security\AntivirusSecurity.exe”

“ieupdates.exe”


Remove Antivirus Security Files


Click “Start.”


Click “Search.”


Find and delete each of the following files and folders:


“Antivirus Security.lnk”

“Uninstall Antivirus.lnk”

“scui.cpl”

“%startmenu%\Antivirus Security\Antivirus Security.lnk”

“%startmenu%\Antivirus Security\uninstall Antivirus Security.lnk”

“%desktopdirectory%\Antivirus Security.lnk”

“%program_files%\Antivirus Security\”


Remove Antivirus Security Registry Entries


Click “Start,” and select “Run.”


Type “regedit,” and press “OK.”


Click “Edit,” and then click “Find” from the drop-down menu.


Type “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AntivirusSecurity” into the box.


Right click on the file and select “Modify,” and then “Delete.”


Answer by Mike
Possible free Security Antivirus fixes:


http://deletemalware.blogspot.com/2010/02/how-to-remove-security-antivirus-fake.html


http://www.bleepingcomputer.com/virus-removal/remove-security-antivirus


http://www.youtube.com/watch?v=ac5y5TuQwNQ


Good luck!


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How to get rid of the "anti-virus" security?

Saturday, April 13, 2013

My computer acctually virus in there? "Anti-virus" program.

antivirususerreviews.blogspot.com ® My computer acctually virus in there? "Anti-virus" program.

Main problem created by Carson Marshall: My computer has an “antivirus” program on it that is acctually a virus.?

It has taken over my antivirus (windows defender) Any idea how to remove it? It wont show up in programs and i can download anything.

I could use a fast response, because I need to type a paper for school.


Definitely needed to know about My computer has an “antivirus” program on it that is acctually a virus.? that you might need to have to clear up situations by themself. Ideally this will aid in lots of ways, and will make yourself better. Dreaming needed to know about My computer has an “antivirus” program on it that is acctually a virus.? will probably be a way out to come back.
Most practical answer:


Answer by Cherry x
why don’t you download a real antivirus and get that to remove it?


http://free.avg.com/


http://www.avast.com/


Answer by Gary®
search the file and delete it.

start>search>all file and folders>

you may also try system restore, if you have no important files to save.


Answer by rockindoc
What you have is called a “Fakeware” . It’s a virus, as you stated, pretending to be an anti virus. At least you know not to send them any money, that’s very good. They want your credit card infomation, that’s what these virus scams are all about.

Besides a good anti virus, you should are yourself with a good anti – malware, like Malwarebytes. It’s the one I use, and it’s pulled 25 viruses/malwares out of my home network in the last week! Needless to say, I swear by it!


http://www.malwarebytes.org


It’s free, & it works great.!


Answer by Giedrius M
Depends which one. Removal procedures differ a lot.

Though you can try rebooting, pressing f8 and choosing safe mode with networking.

Run: Hitman pro, malwarebytes, avast.


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My computer acctually virus in there? "Anti-virus" program.

How to remove personal anti-virus?

antivirususerreviews.blogspot.com ® How to remove personal anti-virus?

Question made by ♥ELF♥: How to uninstall Personal AntiVirus?

somehow,i went to this one site,then all of a sudden,this big pop-up came up & it was loading something called “Personal AntiVirus” & now it’s on my computer & slowing it down.i went to the start menu & programs & pressed “uninstall” but it won’t work!& then i went to “add or remove programs” and that didn’t work either!


That’s needed to know about How to uninstall Personal AntiVirus? may requirement to resolve issues without any assistance. Eventually it will help to in lots of ways, and help yourself significantly better. Thinking needed to know about How to uninstall Personal AntiVirus? may well be a strategy down the road.
Optimum solution:


Answer by Blondie
http://www.malwarebytes.org/mbam.php

get free version, update, do full scan.


Answer by Gregg DesElms
The “Bleeping Computer” web site is usually the best place to learn such things.


SEE: http://www.bleepingcomputer.com/virus-removal/remove-personal-antivirus


Hope that helps.


Answer by Daisy W
uninstall it with Perfect Uninstaller for I have solved the same problem as yours. It removed it easily….Good luck, too!


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How to remove personal anti-virus?

Friday, April 12, 2013

How to remove personal anti-virus, what should I do?

antivirususerreviews.blogspot.com ® How to remove personal anti-virus, what should I do?

Main issue created by Kelsey B: how do i remove personal antivirus?

i got a warning that i need to download this antivirus “personal antivirus” but every site i click goes to the same site and the site doesnt work. i need to remove it now! its a scam and it wont uninstall. i have tried add/remove prgrams and its not there. help me please. ur my only help right now…


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Best solution:


Answer by michael s
Follow the 2 steps below to remove this from your computer…any Anti-virus product is useless against it…its not an infection..but a Fake AV product..


#1- go to the internet (safe mode if you have to) and type this in as a search >>> How to remove Personal Antivirus


#2- look for the Article from BleepingComputers.com…they will give you instructions on removing this Fake AV product off your computer with a free tool called > Malwarebytes anti-malware


Answer by clueless
happened to me too,still trying to get rid of it


Answer by tadas s
Personal Antivirus is a fake anti-virus scam and a threat, which can cause some serious damage to your system. It can be removed in several ways, but the easiest is to scan your system in safe mode using a legitimate spyware remover, such as Spyware Doctor, Malwarebytes or SuperAntiSpyware. If that doesn’t work, there’s always the manual method:


http://www.2-viruses.com/remove-personal-antivirus


Answer by John
Step 1

PAV (Personal Anti-Virus) comes as part of a software bundle on many new computers (new as of 5/09). Within a week of starting to use the new computer the PAV program says that you have a virus on your new computer when, if you run Norton’s Anti Virus, no virus can be found. That is most likely because you don’t have a virus; the PAV program just tells you that in order to get you to buy their full program. If you do not want to buy their full program, it can be deleted by following these steps – for some reason, you cannot delete it by using the Install & Uninstall options in the Control Panel. (1) Open up “My Computer”

Step 2

(2) Open up “Local Disk (C).”

Step 3

(3) Open up “Program Files.”

Step 4

(4) Find the “PAV” folder (folders are listed alphabetically).

Step 5

(5) Right click the folder and choose “Delete.” The folder will be deleted and you will no longer get bothersome messages saying that you have a virus on the computer.


Hope it helps you. For more information http://www.iyogi.co.uk


Answer by Loss
Personal Antivirus (PersonalAntivirus) is very wisely denominated rogue antispyware: sooner or later, most users figure out what sort of software they have, and ask how to remove Personal Antivirus. However, as users google Personal Antivirus, they still may find a quantity of praising reviews, because personal antivirus, as a combination of words, is extremely widely applied, so that legitimate products may be found by searching for personal antivirus. However, it is possible to find the guide for Personal Antivirus removal and testimonies of its rogue nature by entering more detailed request in search ingines. Personal Antivirus is often installed by trojans, viruses and worms, though there are lots of complaints on Personal Antivirus when the malware is installed manually by misunderstanding or by chance. For instance, the case has been reported when kids installed the Personal Antivirus rogue antispyware. You cannot remove Personal Antivirus from your computer system list of programs according to the routine procedure of programs removal, because the Personal Antivirus programs files are hidden. Use reliable software to get rid of Personal Antivirus malware.

-Yahoo Search Site-


Answer by Pc
Personal Antivirus (PersonalAntivirus) is very wisely denominated rogue antispyware: sooner or later, most users figure out what sort of software they have, and ask how to remove Personal Antivirus. However, as users google Personal Antivirus, they still may find a quantity of praising reviews, because personal antivirus, as a combination of words, is extremely widely applied, so that legitimate products may be found by searching for personal antivirus. However, it is possible to find the guide for Personal Antivirus removal and testimonies of its rogue nature by entering more detailed request in search ingines. Personal Antivirus is often installed by trojans, viruses and worms, though there are lots of complaints on Personal Antivirus when the malware is installed manually by misunderstanding or by chance. For instance, the case has been reported when kids installed the Personal Antivirus rogue antispyware. You cannot remove Personal Antivirus from your computer system list of programs according to the routine procedure of programs removal, because the Personal Antivirus programs files are hidden. Use reliable software to get rid of Personal Antivirus malware.

-Yahoo Search Site-


Answer by Astaroth
First thing you need to do is kill the process:

1)hit ctrl+alt+del and select the process tab

2)look for any processes called personalAV, PersonalAntivirus or PAV

3)kill those processes by clicking on them and clicking “End Process”

4)Warning may come up saying that this can make your computer unstable, you can ok this


Next delete the files

1)Browse to your “program files” directory. You are looking for a sub directory called personalAV, PersonalAntivirus or PAV.

2)Delete this subdirectory by clicking on it and pressing the delete key on the keyboard

3)If it asks for confirmation, then confirm it.


Next clean the registry (here be dragons, getting this wrong will royally f##k your computer so be careful)

1)start|run and enter “regedit” and select “ok”

2)press ctrl+F and enter “personalav”

3)delete any entry relating to “personav” press F3 to search for the next one

4) do the same searching for “personal antivirus”


Now, install spybot S&D available from http://www.safer-networking.org/en/home/… and run a scan. Make sure your virus definitions are up to date. If you don’t have antivirus, then get some. I use the free AVG from http://free.avg.com. Some people will say that AVG is no good, but it works for me.


Answer by Move
Personal Antivirus (PersonalAntivirus) is very wisely denominated rogue antispyware: sooner or later, most users figure out what sort of software they have, and ask how to remove Personal Antivirus. However, as users google Personal Antivirus, they still may find a quantity of praising reviews, because personal antivirus, as a combination of words, is extremely widely applied, so that legitimate products may be found by searching for personal antivirus. However, it is possible to find the guide for Personal Antivirus removal and testimonies of its rogue nature by entering more detailed request in search ingines. Personal Antivirus is often installed by trojans, viruses and worms, though there are lots of complaints on Personal Antivirus when the malware is installed manually by misunderstanding or by chance. For instance, the case has been reported when kids installed the Personal Antivirus rogue antispyware. You cannot remove Personal Antivirus from your computer system list of programs according to the routine procedure of programs removal, because the Personal Antivirus programs files are hidden. Use reliable software to get rid of Personal Antivirus malware.


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How to remove personal anti-virus, what should I do?

Thursday, April 11, 2013

What is a good spyware removal program free and secure?

antivirususerreviews.blogspot.com ® What is a good spyware removal program free and secure?

Consider merely by UberSik: What is a good, free and safe spyware removing program?

Everybody said to download Spybot search and destroy and i did and after i scanned my computer it said i had to register to get rid of them. What is a scanner which i can use for free that actually lets me remove the spyware?


This is certainly regarding What is a good, free and safe spyware removing program? which you may should fix concerns without any help. With a little luck this can help in many ways… may create your own life considerably better. Who want regarding What is a good, free and safe spyware removing program? are likely to be an answer over the years.
Solution:


Answer by Yoi_55
You do not need to register to use SpyBot Search & Destroy…it is a totally free program…you must have gotten a fake, remove it immediately. Here are links to good programs:


http://www.lavasoft.nu/software/adaware/ad-aware_se_personal.php


http://www.safer-networking.org


http://www.microsoft.com/windowsdefender


http://www.merijn.org/programs.php (HiJackThis)


Answer by ghostwisperer539
lavasoft ad-aware or ccleaner both can be downloaded from downloads.com and are free


Answer by Lenneth
Spybot Search & Destroy is my favorite (and I’ve tried quite a few). It’s free, updated regularly, and fast. It finds EVERYTHING. I love it!


You can download it for free at Download.com: http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10401314.html?tag=lst-0-1


Yeah, the person above me is right: if it is asking you to register, it’s a fake. Spybot is totally free.


Answer by spartanerik
Windows Defender (only if you have a legit copy of Windows)


It’s on the Microsoft website


Answer by Linda K
I use Webroot Spy Sweeper. I really like it and it’s not costly. If you go the free route, I have also used Spybot Search and Destroy.


Answer by Mark
These are the best free spyware removal programs http://www.basicspywaretips.com/spywareremovaltool.html


Answer by TienChieh Lim
Install the latest Yahoo toolbar for your browser. There’s a anti spy button that you clean any spyware on your computer.


Answer by Anish D
Try these free programs:


I prefer Avast, but AVG is just as great.


AVG AntiVirus


http://free.grisoft.com/doc/1


Avast Home Antivirus


http://www.avast.com/eng/download-avast-home.html


You may also want some other tools to run and use as well


SpywareBlaster


http://www.download.com/SpywareBlaster/3000-8022-10196637.html?part=dl-SpywareBl&subj=dl&tag=button


Spybot S&D


http://www.safer-networking.org/en/mirrors/index.html


AVG AntiSpyware


http://free.grisoft.com/doc/20/lng/us/tp…


Adaware (Lavasoft)


http://www.download.com/Ad-Aware-2007-Free/3000-8022_4-10045910.html?part=dl-ad-aware&subj=dl&tag=top5


If you are currently having a problem:


◙ Download and install AVG. Use it first and see if it finds any viruses or trojans.


☞ http://free.grisoft.com/doc/1


◙ After running AVG go here and run this virus scanner online. There is no need to install it on your computer.


http://housecall.trendmicro.com/


◙ Microsoft’s New Live Safety Center. Download this scanner to check and remove spyware, viruses, get rid of obsolete files and junk off your computer, and improve your PCs performance.


☞ http://safety.live.com/site/en-us/defaul…


◙ The Microsoft Windows Malicious Software Removal Tool checks computers running Windows XP, Windows 2000, and Windows Server 2003 for infections by specific, prevalent malicious software—including Blaster, Sasser, and Mydoom—and helps remove any infection found. When the detection and removal process is complete, the tool displays a report describing the outcome, including which, if any, malicious software was detected and removed. You can run this tool online FREE.


http://www.microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en


◙ Before downloading email attachments in Gmail and Yahoo Mail click on the link that says, “Scan With Norton Antivirus”.


◙ Before downloading any software from the internet type it into http://groups.google.com/ to see if that title is known for spyware or viruses. Google Groups has over 1 billion posts spanning 25 years to help you. Even after checking it there ALWAYS scan it before opening it. You just can’t be too careful. — Smart Computing Magazine


◙ A lot of the download sites like http://www.download.com/ and http://www.tucows.com/ scan software before releasing it to the public. But just for safety sake you should still scan it yourself.


◙ Here is a really great article on browser hijacking. This will show you how to get rid of it. There is a tutorial and software to get rid of part of it. You’ll need to make some changes to your computer’s registry to get rid of the rest of it. Click on the chatroom link on their main page if you need help.


☞ http://www.spywareinfo.com/articles/hija…


◙ Here is Yahoo!’s Internet Security section.


☞ http://security.yahoo.com/


◙ Below is Mcafee’s Site Adviser. Type in a URL in the form here and you will find out if the site you want to go to is known for phising (getting your personal info under false pretenses), viruses, spyware, and many other things. You can use the tool on their site or download an program to do that.


☞ http://www.siteadvisor.com/


◙ Get more information at these PC Magazine Web sites.


☞ http://www.pcmag.com/

☞ http://www.smartcomputing.com/


◙ Top 100 Computer & Software Magazines.


☞ http://netvalley.com/top100mag.html……


★★ TOOLS FOR SPECIFIC VIRUSES & TIPS ★★


◙ Sometimes you’ll get a particularly nasty virus that cannot be removed with conventional tools. For times like these you can (quite often not always) download a removal tool for that specific virus. Below are some sites you should look at.


☞ http://www.grisoft.com/doc/utilities/ing…

☞ http://www.symantec.com/security_response/index.jsp

☞ http://www.bitdefender.com/site/download…


◙ Below is a tool called “Stinger” that Mcafee put together with all 54 of it’s tools in it.


☞ http://vil.nai.com/vil/stinger/


◙ GLOBAL VIRUS ALERT — The latest virus outbreak alerts from F-Secure, Trend Micro, Panda, and Sophos. Each anti-virus fighter is reporting the state of the Virus Battles on its front, which reflects a unique customer and geographic profile.


☞ http://www.trimmail.com/news/tools/#glob…


◙ Add free virus alerts to your web site.


☞ http://www.trendmicro.com/syndication/vinfo/


For Trojans try these ( free to try),


http://www.ewido.net/en/


Or


http://www.misec.net/trojanhunter/……


Or


http://www.agnitum.com/products/tauscan/…


And always scan once a week with these free and trusted scanners as well if you go to gaming sites and porn and etc.


http://housecall.trendmicro.com/


http://www.webroot.com/freescan


http://www.kaspersky.com/virusscanner


http://www.pandasoftware.com/products/ac…


http://www3.ca.com/securityadvisor/virus…


http://www.bitdefender.com/


First, you need anti-virus software – download, install and update AVG anti-virus (it’s free for personal use) – you can find it here – http://free.grisoft.com/doc/1


Then remove your System Restore points (viruses love to hide in the System Restore files), but be aware that if you do remove your existing Restore Points you will not be able to “roll back” your computer to a previous configuration. To find out how to disable System Restore see this page – http://www.pchell.com/virus/systemrestore.shtml


Just to be sure you don’t have other malware on your computer I recommend that you download SpyBot Search & Destroy and Adware – both are free spyware/adware detection and removal software.


Next, start the computer in Safe Mode – (as the comptuer is starting up, keep tapping the F8 key on your keyboard until you see a special start-up menu) – more on how to start in Safe Mode here – http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true


Using AVG – run a full system virus scan while in Safe Mode


After the viruses have been detected and removed, run SpyBot and AdAware (full system scans) then restart the comptuer, enable System Restore again and enjoy a virus-free computing experience.


If the problems are still there, try using MSCONFIG to help figure out how to manually disable the Trojan from starting up – see more about MSCONFIG here – http://netsquirrel.com/msconfig/


To help protect against malware you should install a firewall, Zone Alarm works perfectly well and is free – http://www.zonealarm.com/store/content/company/products/znalm/freeDownload.jsp


Also, don’t forget to keep Windows up-to-date – using Microsoft Windows Update!


After following these instructions go to: http://www.geekstogo.com/forum/Must-Read-Before-Posting-Hijackthis-Log-t2852.html they will help you for free, no credit card or personal information needed, and they will analyze Hijack This logs for you, to make sure that your computer is safe. HijackThis helps If persistent spyware is bogging down your computer, you might need HijackThis. The tiny program examines vulnerable or suspect parts of your system, such as browser helper objects and certain types of Registry keys. Pressing the Scan button generates a log of dozens of items, most of which are just customizations. Don’t check off an item and hit the Fix checked button unless you’re sure it’s malware. Clicking Info on selected item tells you why the entry was flagged as suspicious, but not whether it’s actually malware. To find that out, search the Web for that item’s name or go straight to a forum, such as SpywareInfo or Computer Cops. Saving the log creates a text document you can post to these forums.


The latest version adds powerful tools to the Config window. The process manager and hosts file editor help you excise virulent infections. The unique ADS Spy tool scans for alternate data streams, which some browser hijackers use to hide from spyware removers. The program still installs into whatever directory in which you unzip the file, which can make it hard to locate. HijackThis is a serious tool for any user who needs to root out a serious infestation, but wield it with caution. So, go to the site I gave you above, and they’ll help you step by step.


Free registry cleaners:

CCleaner does not specialise in cleaning the registry, it’s mostly used to speed up your computer by cleaning up your recycle bin, temp files/internet files, browsing history, application errors, log files and so on.. which frees up some space in your harddisk


I’ve tried these 10 free cleaners


http://www.regsofts.com/freeware/freereg…


I would recommend the following(click on the webpage and follow):


Free Windows Registry Repair(first one) – rather effective, the first scan i did after about a year showed over 500 problems with the registry, fixed them all


RegSeeker(2nd one) – fixed another 300 problems after using the previous one.


and like the two of them said, Eusing Free Registry Cleaner and Abexo Free Registry Cleaner(30 day trial)


Just run them all that’ll fix most problems! But dont expect 100% fixes because programs might recreate registry entries when used and so a second scan might still show the same few errors. (ignore such errors)


those are all freeware, hope i’m of some help


Good Luck!


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