Inquiry made by firestorm50us: How can I stop a mal ware blocking my internet browser?
I can’t get a scan or load antivirus because I can’t get the internet to reach microsoft or other site. Is there a cleaner program I can load onto a disk and run? The software is called “security antivirus” it wants me to pay to activate.
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Answer by Lucy Girl
security antivirus is a virus
so go to the store and buy the antivirus cd or
if you can get access to another computer and save to a USB memory stick
Save the programs for these two
http://www.malwarebytes.org
http://www.superantispyware.com
Bring them over to your PC and do a safe boot
Then install malwarebytes first then after it is install then run it.
after that has finished then install superantispyware and run it.
If that fails then run a google search on security antivirus removal
on the computer with access to the internet
Answer by Wide Glide
Bleeping Computer’s Security Antivirus Removal Guide
http://www.bleepingcomputer.com/virus-removal/remove-security-antivirus
Read and follow all instructions in this guide to the letter to remove the infection
Then use
SUPERAntiSpyware>http://www.superantispyware.com/
HitmanPro>http://download.cnet.com/Hitman-Pro-3/3000-2239_4-10895604.html?tag=mncol
It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in the guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.
Answer by Carl C
internet is the devils playground
Answer by Alan1205
Start your computer in safe mode with networking and you should be able to access the internet and download a fix. Press ‘F8′ repeatedly as the computer restarts and wait for the advanced options menu. The ‘security antivirus’ program is itself malicous software – yes they really do want you to pay them money to fill your computer with viruses!
Try malwarebytes or similar to clear off this infection, but you need to get a good antivirus program to protect you in future.
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